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Overall, how satisfied are you with Production?
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Very satisfied
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Very unsatisfied
Which of the following words would you use to describe Production?
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Very reliable
Usually reliable
Hit and miss
Typicaly unreliable
Very unreliable
How would you rate the quality of Production?
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Very high quality
High quality
Neither high or low
Low quality
Very low quality
How responsive has Production been to your questions or concerns?
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Extremely responsive
Very responsive
Moderately responsive
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Not at all responsive
How would you rate the on time performance of Production
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Very high
High
Neither high nor low
Low
Very low
Do you receive press pulls, bindery pulls, and completed QC checklists?
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Always
Usually
Sometimes
Rarely
Never
Overall, how satisfied are you with Graphics?
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Very satisfied
Somewhat satisfied
Neither satisfied nor dissatisfied
Somewhat unsatisfied
Very unsatisfied
Overall, how satisfied are you with receiving mail proofs?
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Very satisfied
Somewhat satisfied
Neither satisfied nor dissatisfied
Somewhat unsatisfied
Very unsatisfied
Overall, how satisfied are you with mail jobs being mailed on time?
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Very satisfied
Somewhat satisfied
Neither satisfied nor dissatisfied
Somewhat unsatisfied
Very unsatisfied
Overall, how satisfied are you with the Ricoh?
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Very satisfied
Somewhat satisfied
Neither satisfied nor dissatisfied
Somewhat unsatisfied
Very unsatisfied
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